There tech support is quite helpful and very savvy as to troubleshooting their machines. Navien Distributors / Navien Residential Residential Products Efficient and earth-friendly products designed for any size home. (Headquarters) 20 Goodyear Irvine, California 92618 Phone: 800-519-8794, 949-420-0430 Navien America Inc. Error Code E432 What It’s Telling You An issue with the second cold water outlet: An open thermistor or a short circuit The Solution Call Navien’s technical support at 1-800-519-8794. Support. Navien trained techs can purchase different repair kits that have. Condensing combi boiler (17 pages) Boiler Navien NCB500-1. com EAST COAST OFFICE OF NAVIEN AMERICA Name East Coast. The cookie is used to store the user consent for the cookies in the category Other. Boiler Navien NCB700-24L Users Information Manual. Navien NHB 150 — Heating Help: The Wall. Navien 0344 332. For Navien, we need a licensed professional to contact our Technical Support team while in front of the unit and prepared to troubleshoot in order for us to provide a diagnosis. Call tech support for Navien. Navien NHB boilers offer homeowners industry-leading turndown ratios, longer venting and cascading capabilities for greater installation flexibility, and easy-to-use integrated controls Good for small & large homes Low noise Up to 15:1 turndown ratio Built-in capability for multiple zones Cascade up to 16 units Learn more about the NHB Series. Condensing combi-boilers > NCB‑H Series > NFC‑H Series. No way, ever, NONE, that a Navien combo boiler will last more than 7 years. - replacement of ignition rod - redid my entire chimney with brand new polypropylene exhaust and fresh air. And thats with lots of repair calls. Navien Error Codes, Troubleshooting, and Parts for your Tankless. ‎Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service information for their Navien units. The nest is an electronic switching thermostat. Can you set the curve for a low-ish baseboard temp. (The Navien unit is in the garage. Whether you need to book a service, troubleshoot an issue, or find a local Navien installer, we’re here to help. and mix down for the floor zones? 1 hot_rodMemberPosts: 19,106 January 2022 Is it heating comfortably?. Homeowners, heating engineers and merchants can all. 4 - Bug fixes and performance improvements App Privacy. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. Help with adjusting Navien Boiler / Outdoor Reset — Heating Help: The Wall Home › Gas Heating Welcome! Here are the website rules, as well as some tips for using this forum. Navien NCB 240 continuous problems, please help! : r/Plumbing. Navien ch240 error code e02?. Navien NHB 150 — Heating Help: The Wall Home › THE MAIN WALL Welcome! Here are the website rules, as well as some tips for using this forum. Our tech support is available Mon-Fri from 8am - 9pm EST and Sat-Sun from 8am - 8pm EST. I have moved into a house with a ten year old Navien CH-240. and Canada? Where do I locate the Serial Number of my unit? How do I adjust the water heater temperature settings? How do I set the recirculation timer on “A” model units? What is the warranty on Navien products?. We’ll share what we’re seeing with this water tank, and the lack of support from. This CH-240 unit does not have some of the altitude-adjusting DIP switches that the newer units have. We recommend that you call into our tech support at 1-800-519-8794 option 2 so that we can have our team diagnose the issue and provide a solution. John Share Improve this answer Follow answered Aug 19, 2022 at 14:17 John Sherwood 21 2. Add some water and prime the pump. You will also want soft water and filtered water since the lack thereof will shorten the life of any tankless water heater. Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more. If the problem is the potable water side, initiate flow by installing a temporary outlet with a boiler drain and purge the HW side into the bucket. MOORESTOWN, NJ 08057 Website www. Navien NCB 240 flame loss (error 12) — Heating Help: The Wall>Navien NCB 240 flame loss (error 12) — Heating Help: The Wall. For warranty service, always contact Technical Support first. Navien Tankless Water Heater (Customer Support Issues). Most and Least Reliable Boilers. Navien is committed to providing outstanding technical and sales support to all customers, whether you have a query on a gas boiler, oil boiler or water heater. We suggest not registering using an AT&T, BellSouth, AOL or Yahoo email address. Boilers are far less common than gas furnaces, and that’s reflected in the responses to Consumer Reports’ most recent survey on central heating. Common Navien Tankless Water Heater Problems Navien’s tankless water heaters are among the best available today, but this wasn’t always the case. ‎Navien Products & Service app gives users access to all the information on the latest Navien innovations and the ability to log installation, maintenance and service. I have moved into a house with a ten year old Navien CH-240. Make sure your service provider calls Navien’s Technical Support. Navien Manuals Boiler NCB-190/060H Installation & operation manual Navien NCB-190/060H Installation & Operation Manual Condensing combi-boilers Also See for NCB-190/060H: Users information manual (31 pages) 1 2 Table Of Contents 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44. Don’t forget to register your Navien tankless water heater, boiler, or combi boiler once it’s installed. Navien Tankless Water Heater Error Codes. - replacement of ignition rod - redid my entire chimney with brand new polypropylene exhaust and fresh air intake The boiler was manufactured in 2013 and installed in 2014. Condensing combi boiler (72 pages) Boiler Navien NCB700-42C Installation & Operation Manual. If a boiler is serviced regularly and breaks down within the warranty period, its our responsibility to repair or replace it. Central: 7 am - 3 pm Eastern: 8 am - 4 pm Call 800-519-8794 then select option 2 Navien Technical Support offers real time remote video support assistance through Visual Support - RemoteCall on your Apple or Android smartphone. Manufacturing Irvine, California 7,832 followers The #1 brand in high efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. Navien NHB 150 — Heating Help: The Wall Home › THE MAIN WALL Welcome! Here are the website rules, as well as some tips for using this forum. Condensing combi-boilers deliver high-efficiency endless hot water and space heating in one compact unit. Contact Information 20 Goodyear Irvine, CA 92618-1813 Visit Website Email this Business (800) 519-8794 Want a quote from this business? Get a Quote Customer Complaints 45 complaints closed in. Manufacturing Irvine, California 7,832 followers The #1 brand in high efficiency condensing tankless water heaters, combi-boilers, and wall-hung. Boiler Brochures, Manuals & Documents. Parts within 4 days. Navien overnighted all eight replacement parts to use free of charge after using their tech support. 3 most frequent problems with Navien boiler. Registering your Navien Unit is a must to. Homeowners, heating engineers and merchants can all benefit from Naviens renowned expertise, thanks to the companys in house expertise and nationwide technical engineers. Tech Support confirms my thoughts on the units internal pump is bad. com Mailing Address: 20 Goodyear Irvine, California 92618 United States Phone: (800) 519-8794 Contact Navien Customer Service Filter review 3 reviews 7 reviews New Reviewer Jan 20, 2022 Sunny G Ayw Very bad customer service I called them for two weeks, they did not reply my phone call for tech-support and parts No hot water still. All with installer and recommendations of Navien support hotline: - usual maintenance with cleaning filters etc. All Navien boilers are engineered for long term high performance. Results 1 to 14 of 14 Thread: Navien Boiler Problem Thread Tools 01-21-2013, 08:09 PM #1 meche New Guest Join Date Jan 2013 Posts 3 Post Likes Navien Boiler Problem. Navien 0344 332 23 23 [email protected]. Find the Right Residential Comfort System. Navien Installers and Service. The other brands will last probably 15 years or so with only a few maintenance calls. NFB-C Submittal Sheet NFB-C Technical Data Sheet. / LinkedIn Navien, Inc. Name Navien,Inc. Central: 7 am - 3 pm Eastern: 8 am - 4 pm Call 800-519-8794 then select option 2 Navien Technical Support offers real time remote video support assistance through Visual Support - RemoteCall on your Apple or Android smartphone. It was ordered for me while I was talking about the fact my CO monitor was being set off. If your boiler requires service, you have several options for getting service: Contact Technical Support at 1 -800-519-8794 or on the website: www. Navien NHB 150 — Heating Help: The Wall>Navien NHB 150 — Heating Help: The Wall. Navien is committed to providing outstanding technical and sales support to all customers, whether you have a query on a gas boiler, oil boiler or water heater. Need a Space Heater? Check Our Ratings. Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the la. NFB-C Engineering Specification. 0:00 / 35:58 Navien NCB 240 Technical Support is Awesome Chuck Barron 34. All with installer and recommendations of Navien support hotline: - usual maintenance with cleaning filters etc. We have put together a thorough list of Navien error codes to help you diagnose and potentially fix any issues you may have. Navien on the App Store>‎Navien on the App Store. In this video I explain how to correct 3 different re-ocurring and most common problems with Navien condensing combonation boilers. If your boiler requires service, you have several options for getting service: Contact Technical Support at 1 -800-519-8794 or on the website: www. Installer/Service Locator. It sounds like you have a good enough understanding of the Navien at this point from reading the manual that you could call their tech support and have them help you with the settings. Make sure your service provider calls Navien’s Technical Support Department while in front of your unit, before starting any repairs. How can we help you? Products Gas Boilers Blue Flame Oil Boilers Smart Control Water Heaters Support Manuals & Brochures Book a Service or Repair Find an Installer or Engineer FAQs. Pacific - 4am-8pm Mountain - 5am-9pm Central - 6am-10pm Eastern - 7am-11pm. Maybe their technical department are down with Covid. Need to contact us? Visit https://heatinghelp. Navien Product & Technical Support. Our process is to have your plumber call our Technical Support team while on sight and ready to troubleshoot so that we can go over. Their warranty is quite extensive. Owners of Navien products can scan their unit serial number and register their unit for warranty, search for local and federal rebates, find a local installer or service professional, download brochures and operation manuals and so much more. Navien Manuals Boiler NCB-190/060H Installation & operation manual Navien NCB-190/060H Installation & Operation Manual Condensing combi-boilers Also See for NCB-190/060H: Users information manual (31 pages) 1 2 Table Of Contents 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44. These condensing boilers do not have the lifespan as the old boilers. Tech support and parts delivered are the only good I can say. Flow sensor adjustment for Navien 240S natural gas fired. Perfectly safe when relay is used. Navien Gas Boiler NCB Service Manual. tech support wait times>Naviens gotta do something about the tech support wait times. Navien advanced condensing boiler technology provides high efficiency heating and comfort for small homes to large commercial buildings Learn more about residential boilers Learn more about commercial boilers Find an installer Find a distributor NEW NAVIEN MOBILE APP Download the Navien Products & Services app today!. Homeowners, heating engineers and merchants can all benefit from Navien’s renowned expertise, thanks to the company’s in house expertise and nationwide technical engineers. Navien Reviews and Complaints. How can we help you? Products Gas Boilers Blue Flame Oil Boilers Smart Control Water Heaters Support Manuals & Brochures Book a Service or Repair Find an Installer or Engineer FAQs. With the Navien unit running while a hot water tap is fully on, the exhaust is blowing out 90% LEL gas and 121ppm CO. We also recommend that you report any maintenance at 800-519-8794. Call Navien’s technical support at 1-800-519-8794. Replaced a navien heat exchanger on the first time ever touching an on demand unit. Navien advanced condensing boiler technology provides high efficiency heating and comfort for small homes to large commercial buildings Learn more about residential. Contact the technician or professional who installed your boiler. NFB Primary Manifold Spec Sheet NFB Submittal Sheet NFB Technical Data Sheet NFB-C Boiler Start-Up Form. Find the nearest Navien Service Specialist including installers and service providers. 3K subscribers 353 73K views 5 years ago Navien NCB. Navien tech support is pretty good when you finally get ahold of them but they only help licensed contractors they also keep a log of every serial number, they sometimes authorize an entire unit swap but they need pics of the installation before they honor that. Last time I called tech support they had me open the visual app and a couple days later there was a package with the new heat exchange. 5S/37K Installation & Operation Manual. Naviens gotta do something about the tech support wait times. Make sure your service provider calls Naviens Technical Support Department while in front of your unit, before starting any repairs. Upvote # 6 08-25-21, 12:59 PM X XSparkleZ Member Thread Starter Join Date: Aug 2021 Posts: 3 Upvotes: 0 Received 0 Upvotes on 0 Posts. Navien NCB 240 Technical Support is Awesome - YouTube 0:00 / 35:58 Navien NCB 240 Technical Support is Awesome Chuck Barron 34. There tech support is quite helpful and very savvy as to troubleshooting their machines. com/c/ChuckBarronCheck out. This video support assistance allows you to share live job site video with our technicians using your smartphone camera. Navian condensing combi, good or bad?. Today we’re taking a look at a Navien water tank that’s giving error codes. 3K subscribers 353 73K views 5 years ago Navien NCB 240 Technical Support. a combi-boiler, or any assortment of replacement parts they may need. cookielawinfo-checkbox-performance. You wont find Navien parts at the supply house. Compare that with the $7,938 spent by our members who bought and installed a new boiler during the past five. Navien NCB 240 Technical Support is Awesome - YouTube 0:00 / 35:58 Navien NCB 240 Technical Support is Awesome Chuck Barron 34. Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the. High Efficiency Water Heaters & Boilers for Homes. Call Navien’s technical support at 1-800-519-8794. Manufacturing Irvine, California 7,832 followers The #1 brand in high efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. Whether you need to book a service, troubleshoot an issue, or find a local Navien installer, we’re here to help. Maybe their technical department are down with Covid. Thats why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. Name Navien,Inc. Navien Tankless Water Heater (Customer Support Issues) Quick Water Heater & Filtration Co - San Diego 10. The median repair cost for a boiler not covered by a service contract was $391. 3K subscribers 9 559 views 2 months ago Today we’re taking a look at a Navien water. Navien NCB 240 Technical Support. com Building 2, Ground Floor, Guildford Business Park,. In order to connect the nest to that boiler you need to use a relay. Our tech support is available Mon-Fri from 8am - 9pm EST and Sat-Sun from 8am -. Navien NCB 240 Technical Support is Awesome. Central: 7 am - 3 pm Eastern: 8 am - 4 pm Call 800-519-8794 then select option 2 Navien Technical Support offers real time remote video support assistance through Visual Support - RemoteCall on your Apple or Android smartphone. Business Profile for Navien. What are Navien Technical Support (800-519-8794) hours of operation? Monday - Friday. Navien Inc. Overview Ultra-high efficiency condensing tankless water heaters. Contact Technical Support at 1 -800-519-8794 or on the website: www. 3 Selecting a Vent Type All Navien boilers are Category IV appliances and prepared at the factory to be direct vented (sealed combustion). Construction & Manufacturing Manufacturing Manufacturer Navien Ltd Navien Ltd Reviews 123 • Great 4. Navien NCB 240 Technical Support. You must contact their tech support and they will authorize and ship parts directly to you from NJ or CA. Navien advanced condensing boiler technology provides high efficiency heating and comfort for small homes to large commercial buildings Learn more about residential boilers Learn more about commercial boilers Find an installer Find a distributor NEW NAVIEN MOBILE APP Download the Navien Products & Services app today!. Navien NCB 240 flame loss (error 12) — Heating Help: The Wall. com Building 2, Ground Floor, Guildford Business Park, Guildford, GU2 8XH. We have put together a thorough list of Navien error codes to help you diagnose and potentially fix any issues you may have. Thanks! You must log in or register to reply here. (The Navien unit is in the garage. Condensing combi-boilers > NCB‑H Series > NFC‑H Series. Condensing combi-boilers deliver high-efficiency endless hot water and space heating in one compact unit. Navien Error Codes, Troubleshooting, and Parts for your Tankless>Navien Error Codes, Troubleshooting, and Parts for your Tankless. Condensing combi boiler (75 pages) Boiler Navien NCB-700-2S+/42K Service Manual. We recommend that you call into our tech support at 1-800-519-8794 option 2 so that we can have our team diagnose the issue and provide a solution. If you have additional questions or need assistance with installation, contact Technical Support at 1-800-519- 8794 or 1-949-420-0420, or refer to the technical support section of Navien’s website. Error Code E434 What It’s Telling You Unusual operation: Water adjustment valve. Find the nearest Navien Service Specialist including installers and service providers. Once you pull that motor off it HAS to be replaced. Thats how you fill a system with Anti-Freeze and purge the zones. So all of our boilers come with a hassle-free guarantee of up to 12 years, which includes the repair and ongoing support of your product. Last time I called tech support they had me open the visual app and a couple days later there was a package with the new heat exchange. Add the anti-freeze full strength, then add fresh water until the system is filled. The Navien is more tankless water heater than boiler and as such is very sensitive to flow. Navien, Inc. TEL 800-519-8794 Address 20 Goodyear, Irvine, CA 92618 Website www. Navien 0344 332 23 23 [email protected]. Help with adjusting Navien Boiler / Outdoor Reset>Help with adjusting Navien Boiler / Outdoor Reset. com @ Pissed >Navien Reviews and Complaints. I have moved into a house with a ten year old Navien CH-240. Navien offers the industrys most advanced condensing tankless water heaters, condensing boilers and the first combi-boilers strong enough to support whole house heating and hot water for larger homes. Click here to Find a Contractor in your area. NFB-H Series Engineering Specification. It has one of those two-in-one intake exhaust things, and it runs about twelve feet out the side wall of the garage to the outdoors. Navien Boiler Tech SupportNavien Distributors / Navien Residential Residential Products Efficient and earth-friendly products designed for any size home. Navien NHB 150 ben01 Member Posts: 28 September 2015 in THE MAIN WALL Hello. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. It sounds like you have a good enough understanding of the Navien at this point from reading the manual that you could call their tech support and have them help you with the settings. The inconsistent nature of the typical well system can vary pressure and effect flow. Navien is committed to providing outstanding technical and sales support to all customers, whether you have a query on a gas boiler, oil boiler or water heater. What are Navien Technical Support. Navien overnighted all eight replacement parts to use free of charge after using their tech support. Help with adjusting Navien Boiler / Outdoor Reset. Error Code – E001 FAULT = Water is boiling in the Heat Exchanger Clean the inlet water strainer. Navien, Inc. Support Whether you need to book a service, troubleshoot an issue, or find a local Navien installer, were here to help. (Branch Office) 325 Route 70 East. Navien Technical Support can be reached 7 days a week at ************, option ******** are available: Monday Friday: 5am 6pm PST Saturdays / Holidays: 5am 5pm PST Sundays: 5am - 1pm PST. Help with adjusting Navien Boiler / Outdoor Reset. NPE‑A2 Series NPE‑S2 Series NPN‑E Series NPN‑U Series NCB‑H Series NFC‑H Series NFB‑H Series NHB Series NFB‑C Series PeakFlow ® Series Residential > Boilers > FAQs Download the new Navien mobile app! Apple iOS Google Android Boilers FAQs Frequently Asked Questions What is a boiler? How does a boiler work? How long does a boiler last?. Navien Tankless Water Heater (Customer Support Issues) Quick Water Heater & Filtration Co - San Diego 10. That’s why Navien has staffed two world-class support centers with live technicians to make sure you get the help you need, when you need it. In order for Navien to help, we need to get a phone call. ) I have always noticed a gas smell from the exhaust when it runs, often noticeable from many feet away. Tech Support confirms my thoughts on the units internal pump is bad. What are Navien Technical Support (800-519-8794) hours of operation? Where are your offices located in the U. This cookie is set by GDPR Cookie Consent plugin. All with installer and recommendations of Navien support hotline: - usual maintenance with cleaning filters etc. com EAST COAST OFFICE OF NAVIEN AMERICA Name East Coast Office & Training Academy TEL 800-519-8794 Address 50 TWOSOME DR. Overview Tankless Water Heaters High-efficiency condensing and non-condensing tankless water heaters offer endless hot water and reduce gas usage. Navien Manuals Boiler NCB-24LSWE Service manual Navien NCB-24LSWE Service Manual Condensing combi boiler Also See for NCB-24LSWE: Installation & operation manual (63 pages) 1 2 3 Table Of Contents 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56. Central: 7 am - 3 pm Eastern: 8 am - 4 pm Call 800-519-8794 then select option 2 Navien Technical Support offers real time remote video support assistance through Visual. NCB Series Boiler (Single Family Residential Use) the original installer cannot be. Navien Manuals Boiler NCB-24LSWE Service manual Navien NCB-24LSWE Service Manual Condensing combi boiler Also See for NCB-24LSWE: Installation & operation manual (63 pages) 1 2 3 Table Of Contents 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56. What are Navien Technical Support (800-519-8794) hours of operation? Where are your offices located in the U. Navien NCB 240 flame loss (error 12) — Heating …. Industry professionals can log installation and service information for the units they work on, live chat with Navien teams including technical support, scan unit serial numbers to register their installations via NavienRewards, take job site photos with the camera function to add to unit service logs, search for local wholesalers and see the. more What’s New Version History Version 1. Condensing Boiler Service Manual. With the Navien unit running while a hot water tap is fully on, the exhaust is blowing out 90% LEL gas and 121ppm CO. The median repair cost for a boiler not covered by a service contract was $391. com Visit this website total 1-star 12% Filter Sort: Most relevant WE wendy 8 reviews GB 15 hours ago I have had a dreadful experience moved. Call Navien technical support (800-519-8794) for additional support. If you have any problems with the registration process or your account login, please contact support. com NAVIEN CANADA Name Navien Canada TEL 888-255-5414. Coast-to-Coast Coverage — 7 days/week, 363 days per year (Closed Christmas Day and New Year Day) Call 800-519-8794 then select option 2 Monday - Friday Pacific: 5 am - 6 pm Mountain: 6 am - 7 pm. New — Replacement Parts Available Here! Please cross reference ALL replacement parts with your Navien model. Navien Tankless Water Heater (Customer Support Issues)>Navien Tankless Water Heater (Customer Support Issues). Tips for adjusting air/gas combustion mix in Navien CH. Industry professionals can log installation and service information for the units they work on, l…. Tech Support. Navien is committed to providing outstanding technical and sales support to all customers, whether you have a query on a gas boiler, oil boiler or water heater.